- 1Why does every publication in the own network cost the same?
- Because authority-based pricing is negotiation in disguise: the same site ends up costing different clients different amounts, and you cannot check why. On the Comunicate.eu own network one price is verifiable by anyone who opens the catalogue. Partner publications each carry their own price, but that too is shown in the catalogue before you order.
- 2Do credits expire?
- No. Credits you bought stay in your account until you use them. What can expire is the offer you bought them through: if a publisher runs a one-week offer, the buying window closes, but the publications you bought remain yours.
- 3How do I pay?
- By bank transfer. When you order, you receive a proforma invoice by email with the payment reference and our bank details. Transfers usually take one to three working days. You can upload proof of payment to speed things up.
- 4Do I get a fiscal invoice?
- Yes, after payment clears. The proforma you receive at order time is not an accounting document: it is the payment request. The fiscal invoice is issued to your company once the money arrives; individuals cannot place orders.
- 5What happens if I do not pay the proforma?
- The order is cancelled automatically after five working days, and the proforma with it. Nothing is invoiced and nothing is owed. If you still want to publish, you order again.
- 6Do prices include VAT?
- No. Every amount on this page excludes VAT, which is added on the invoice at the rate in force.
- 7Are there discount codes or a referral programme?
- Yes. Discount codes are entered at checkout (package, balance top-up or a publication paid from balance) and show the recalculated price immediately. The referral programme awards points, not money: 1 point per 10 RON paid by the clients you bring, 1 point per 20 RON you pay yourself. Levels (Bronze, Silver, Gold, Platinum) unlock free publications on the platform network and discount codes. Your link and code are in your account, under “Refer”.